Port Authority Of N.Y./N.J. Spends $180,000 On New 'Help' For Area Airports
NEWARK, N.J. (CBSNewYork) — The future was among the arrivals at Newark Airport on Friday, in the form of a computer-generated greeter at the gate.Travelers met “Libby.” She’s Newark Airport’s newest — and perhaps most chipper — customer service rep. You may have noticed that she’s a bit shallow, and she’s completely two-faced, but she’s always smiling, and she never complains.
“Hello, and welcome to Newark Liberty International Airport. You have arrived at Terminal B,” the avatar says.
Libby’s presence seemed to catch arriving passengers off-guard Friday. Some loved her … or it, but not everyone was enchanted by her computer-generated smile, CBS 2’s Alex Denis reported.
“It’s a little bit freaky when you walk down there. Her body doesn’t look real but her head does,” one woman said.
“It’s freaky!” another woman said.
“I think it’s weird,” another said.-[First Article]